Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to our mailing list and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, billing information, and/or  phone number.

Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities and in the fulfillment of orders .

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Third Party Cookies

Our website may use third party cookies for market research purposes, to serve relevant advertising, or to help improve website functionality. Some examples of third party cookies we may use are:

  • Facebook Conversion Tracking Pixel: Our site may use Facebook Conversion and Tracking Pixels to gather data for statistical and market research purposes.  The collected data is used to allow Facebook and its partners  to display advertisements according to Facebook’s Data Use Policy and Business Advertising Policy. You can view Facebook’s Data Use Policy here: https://www.facebook.com/about/privacy/.
    • If you have a Facebook account, you can opt out of certain data collection by visiting this link : https://www.facebook.com/ads/preferences and adjusting your privacy settings.
  • Google Analytics/Google Console: Our site may use Google Analytics and/or Google Search Console to analyse usage and traffic to our website. You can view Google’s privacy policy here: https://policies.google.com/privacy?hl=en
  • E-mail: We may use a third party email provider to send emails which may contain tracking beacons to help us optimize our emails by sending relevant information.
  • To opt-out of third party cookies visit http://optout.aboutads.info/

Please note that Facebook, Google, and aboutads.info are third parties and www.icontree.ca does not have any control over how their services work and how they use your information. Icon Tree Service neither endorses or guarantees the functionality of optout.aboutads.info, and cannot be held liable for any damages incured by the use of optout.aboutads.info.

How We Use Collected Information

Icon Tree Service collects users’ personal and non-personal information for the following uses:

  • To communicate with users.
  • To improve customer service.
    • Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience.
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site.
    • We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions and deliver our products/services.
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    • If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
  • While we do not sell your personal information to third parties, we do share your personal information with third parties to accomplish the uses outlined above. (For example, we may use a third party email service to send an email newsletter).
Third Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to This Policy

Icon Tree Service has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, and/or revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we use the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Q(at)icontree.ca

Last Updated: June 3, 2024